Shipping policy

Thank you for choosing Saraabakeshq! Please review our shipping policy below.

1. Processing Time

• Orders are typically processed within 1-2 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates

• Shipping fees are calculated at checkout based on the delivery location and order size.

3. Delivery Time

• Standard delivery within Malaysia typically takes 2-5 business days.
• Delivery times may vary depending on the courier and location.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number to monitor its status.

5. Shipping Restrictions

• We currently ship within Malaysia only.
• Please ensure that your delivery address is accurate. Saraabakeshq is not responsible for delays or lost packages due to incorrect or incomplete addresses.

6. Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us within 24 hours of receiving the package. Include photos and your order number for faster resolution.

7. Public Holidays and Delays

• Shipping may be delayed during peak seasons, public holidays, or due to unforeseen circumstances beyond our control.

For further inquiries, feel free to email us at saraabakeshq@gmail.com.